77bat's Privacy Policy

77bat A trusted online gaming and betting platform in Bangladesh. We manage the personal data of millions of members every day — which is why data protection is not just a compliance matter for us, it is a responsibility.

This Privacy Policy is written in full English so that every member — regardless of their technical background — can clearly understand what 77bat does with their data.

This policy applies when you:

• Use the 77bat website or app
• Register or log in to your account
• Make a deposit, withdrawal, or any financial transaction
• Reach out to our customer support team
• Participate in promotional offers or bonuses

77bat only collects the information that is strictly necessary. We do not believe in gathering data beyond what is needed. Details are outlined below:

Information provided directly

Automatically collected information

When you use 77bat, our system automatically collects certain technical information:

• IP address — For location verification and fraud prevention
• Device Information — Browser, operating system, screen resolution
• Login timestamps and activity logs — for security monitoring
• Gaming History — to improve our services and ensure responsible gaming
• Cookie & session data — to improve user experience

77bat uses your information only for specific, necessary purposes. We never use your data for unrelated or unauthorized ends.

• Account management: Creating your profile, securing your login, and managing your settings
• Transaction Processing: Processing deposits and withdrawals securely
• Identity verification: Completing the KYC process and preventing fraud
• Customer Service: Resolving your complaints and inquiries
• Personalized Experience: Recommend games and offers based on your preferences
• Legal Obligations: Mandatory reporting to regulatory authorities
• Responsible Gaming: Identifying unusual gaming patterns to provide member support
• Security Monitoring: Preventing suspicious activity on the platform

77bat never sells your personal data to third parties. That said, operating our services may require sharing limited information with certain parties:

Trusted Service Partners

• Payment processors: bKash, Nagad, Rocket — minimum data required to process transactions
• KYC Verification Services: Assistance from secure third-party services to verify identity
• Cloud Storage Provider: Encrypted data storage
• Cybersecurity Services: Platform security

These partners are bound by strict confidentiality agreements with 77bat. They only receive the data necessary for their specific role and are not permitted to use it for any other purpose.

Legal Obligations

Under the following circumstances, 77bat may share information with authorities to comply with legal obligations:

• Court orders or lawful legal processes
• Requests from anti-money laundering regulatory authorities
• National Security Investigations

77bat uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Cookies We Use

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain key features of the site from functioning properly.

77bat does not hold your data longer than necessary. We follow a minimal data retention policy.

• Account information: For the duration of active account use and up to 5 years after closure
• Transaction records: Up to 7 years as required by legal obligations
• KYC Documents: 5 years from the date of last activity
• Customer Service Conversations: 2 years
• Log Files: 90 Days
• Marketing Preferences: Until you make changes

As a 77bat member, you have important rights over your personal data. We respect and uphold every one of those rights.

77bat is strictly for users aged 18 and above. We never knowingly collect personal data from minors.

Age verification is in place at the time of registration. If a minor creates an account using false information and this is later discovered, the account will be immediately closed and all collected data will be permanently deleted.

If you believe a minor is using 77bat, please contact us immediately support@77bat.ws to let us know.

77bat uses the highest industry-standard security measures to protect your data. Our technical team continuously monitors all systems.

• 256-bit SSL Encryption: All communication between your browser and our servers is encrypted
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account
• Firewall & DDoS Protection: Protecting the platform from cyberattacks
• Regular Security Audits: Regular audits by third-party security experts
• Data Backup: Encrypted backups stored in multiple secure locations
• Access Controls: Only authorized personnel can access data on a need-to-know basis

77bat may update this Privacy Policy from time to time. Changes may be prompted by:

• New laws or regulatory requirements
• Launch of new services or technologies
• Security Improvement Required
• User feedback and suggestions

For significant changes, we will notify you via email or an in-platform notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team:

• Email: support@77bat.ws
• Live Chat: Chat icon at the bottom right of the platform
• Help Center: Help Center Page Visit
• Response time: Usually within 24–48 hours; up to 30 business days for complex matters

We believe trust is built through transparency and open communication. Whatever your question, our team is always ready to help.